Newsletter
Issue 33, December 2009
Sandpiper Become LXE Authorised Repair Centre

Sandpiper Corporation Ltd, systems integrator of wireless and mobile computing technologies, has been appointed an Authorised Repair Centre by LXE a leading manufacturer of rugged mobile computers.

Sandpiper offers a wide range of support options for its customers including next day emergency exchange – all delivered fully configured and ready to work. Under the new appointment Sandpiper is approved to provide maintenance, repair and warranty repair services to its customers. With a managed spare parts inventory Sandpiper delivers fast and efficient repair turnaround times for both Service Level Agreement and Time & Materials repairs. 

“Achieving LXE Authorised Repair Centre status represents an extremely important addition to the company’s Professional Services offerings” says Simon Hagenbuch, Sandpiper Corporation’s Managing Director. “It allows us to provide true, ‘whole of life’ support to customers from initial wireless infrastructure design through mobile deployment and ongoing repair and support. This is particularly relevant under the company’s “FocusID” outsourced Managed Service under which a customer can change the number of mobile devices deployed and paid for on a month by month basis to satisfy fluctuating business demands.”
 
In addition to in house LXE service and repair, Sandpiper Corporation offers a range of support options providing customers with the ability to tailor a maintenance and support program to meet specific requirements. Ultimately Sandpiper can completely manage the repair and redeployment of devices to the highest performance levels leaving its customers to focus on core activities. 

During the authorisation process members of Sandpiper’s technical support and repair centre team underwent formal LXE training at its European Repair Centre in The Netherlands.

Call 0845 456 6671 for further information 

 

LXE MX9 Ultra Rugged Handheld Computer

* PXA320 processor and Windows® CE 5.0 operating system

* Built-in GPS positional location option

* 802.11 b/g and a/b/g WLAN radio options plus Bluetooth and  WWAN options 

LXE's MX9 ultra rugged handheld computer includes a host of features including an outdoor display, multiple scanning and imaging options, back-lit keypads, built-in GPS positional location option, 802.11 b/g or a/b/g radio, GSM/GPRS/EDGE and Bluetooth communications options. The MX9 boasts an IP67 rating, 6ft. drop spec, and rugged housing designed and tested specifically for harsh indoor and outdoor environments.

The MX9 handheld computer has a PXA320 processor and industry leading Windows® CE 5.0 operating system, offering an open platform for application development and LXE's ToughTalk technology, supporting voice enabled applications.

The MX9 is perfect for use in ports and intermodal applications, outdoor logistics operations, and any harsh environment where reliable data collection is needed.

Download datasheet

 

Looking for Cold Chain Experts?

Throughout your cold chain you need to improve labour and equipment efficiencies, continue building better customer service and answer strict track & trace regulations. You can’t take any risk when selecting the right mobile computers.

Reading LXE's white paper and brochure below will help you get a better understanding of the critical factors for evaluating a mobile computing solution for cold storage applications. No magic recipe, no sales pitch, but a concise guide with clear and straightforward information.

The MX7CS and MX9CS have been designed for your freezer and cold storage applications. The units adapt easily from the freezing temperatures of your cold storage facility to warmer staging and dock areas - even in the hot summer months. Smooth, condensation free transition will allow your operators to increase productivity.

Download Datasheet:- MX7CS and MX9CS

White Paper: - The Cold Hard Facts about Using Mobile Computers in Cold Storage Environments.

Brochure:- Cold Storage Brochure Download

 

Contract Announcement
McBurneys Go Out In The Cold With LXE’s New MX7CS Cold Storage Handheld Computer.

Sandpiper Corporation Ltd announced today that the recently launched LXE MX7CS cold storage handheld computer has been selected by McBurney Refrigeration Ltd  for use in its cold storage warehousing facilities as part of a trade in program.

The MX7CS rugged handheld computer is built for freezer and cold storage applications. Designed with low temperature batteries, specialised heaters, and conformal coating, the MX7CS unit adapts easily from the freezing temperatures of the cold storage facility to warmer staging and dock. This smooth, condensation free transition will allow operators to increase productivity.

“The temperature in our cold stores is -25°C so we needed a handheld rugged enough to operate in those harsh conditions. In selecting the MX7CS, another important factor was the unit’s ergonomics: it’s convenient to use with gloves,  has a handle with a two-finger trigger, big keys and a very bright display,” stated Steve Serna, McBurneys IT Manager. “Also being a 24/7 operation, we felt that the MX7CS would ensure we kept downtime to a minimum”, continued Steve.

Cold storage is a significant and growing part of the supply chain market. More than 60 percent of foodstuffs require temperature controlled conditions, according to the European Cold Storage and Logistics Association. LXE’s cold storage computing products give cold storage facility operations all the benefits of mobile computing and automatic data capture, without compromises.

Click here for further information on LXE’s full product range.

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Sandpiper Corporation Limited
Lansdowne Court
Bumpers Way
Chippenham
Wiltshire
SN14 6RZ
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