Service and support

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Sandpiper Corporation is a full service system integrator offering a range of value add services that compliment and complete the solutions that we deliver. Its expertise is founded on Wireless data communication technologies; staff having been responsible for delivering Radio Frequency Data Capture solutions to the country's largest companies over the last 18 years.

On going maintenance, support and media programs are also offered to maintain the cost effective delivery of the benefits achieved.

Project Management

Sandpiper's consultative approach employs a structured Project Management framework that ensures every solution, large or small, meets the projects predefined expectations and is delivered on time and within budget.

Radio Frequency Site Survey

The implementation of a Real Time wireless transaction processing system can change the way a business operates by providing up to the second management information that promotes better informed decision making. 100% system service levels are therefore paramount to ensuring that the benefits are fully realised. Sandpiper's RF Site Survey will define the system configuration required to ensure that adequate coverage is maintained and any potential sources of interference are documented and appropriate measures are taken to provide avoidance or immunity.

Installation & Commissioning

All aspects of installation and commissioning are provided as part of the turnkey approach to all our system implementations. Our engineers are manufacturer trained and are fully conversant with our range of supported products.

Training & Education

Sandpiper offers a range of education and training programs covering technology introductions, operator product training, system care and maintenance.

Maintenance & Support

A full range of System Service Agreement modules are provided to ensure that our customers continue to enjoy optimum system service levels. Hardware support is offered on a Return to Depot, Emergency Exchange and On-Site basis, while application software may be supported remotely if required.